A Complete Guide for applying for NDIS Worker Screening Check (NDISWC)

What is the NDIS Worker Screening Check?

The NDIS Worker Screening Check is an assessment of whether a person who works, or seeks to work, with people with disability poses a risk to them. The assessment determines whether a person is cleared or excluded from working in certain roles with people with disability.

The NDIS Worker Screening Check is conducted by the Worker Screening Unit in the state or territory where a person applies for it. The Worker Screening Unit also decides whether a person is cleared or excluded. Registered NDIS providers are required to ensure that they only engage workers who have been cleared in certain roles, called risk assessed roles.

Please note, if you are a sole trader (i.e. you are the employer), you need a PRODA Account in order to request access to the NDIS Worker Screening Database as an employer and then to submit your application for the NDIS Worker Screening Check. Contact us if you require further assistance with this.

Each State and Territory has their special agency that you need to apply through for your check. See below for the list:

WA - Department of Communities

NT - NT Police, Fire & Emergency Services

QLD - Disability Worker Screening

NSW - Service NSW

ACT - Working with Vulnerable People

VIC - NDIS Worker Screening Check

SA - Screening Checks

TAS - Consumer, Building and Occupational Services

Below is an example of the process in NSW:

Applying for Your NDISWC:

The gateway to your NDISWC journey lies within your MyServiceNSW Account. Upon successful application, the 'NDIS Worker Check' tile seamlessly integrates into your account's 'My Services' page, eliminating the need for physical certificates or cards. Managing your certification is effortless through this digital platform, enabling updates, employer additions, status checks, and more—all with the convenience of online accessibility.

Eligibility and Requirements:

Navigating eligibility entails verification by your prospective NDIS employer. Essential for roles involving significant interaction with NDIS participants or the delivery of specified supports, the NDISWC requirement ensures compliance and safeguards within the industry. Remember, a proactive conversation with your employer is pivotal in determining your NDISWC necessity.

To complete the online application, you'll need:

  • a MyServiceNSW Account

  • 4 identity documents such as:

    • Australian driver licence

    • Australian passport

    • Medicare card

    • utility bill (gas, water, electricity, telephone, mobile phone, internet).

      • Identity documents must:

        • be current (not expired – unless allowable as stated in NDISWC – Proving your identity)

        • be original (not copies, photos or scans)

        • not be laminated

        • be government-issued if using digital documents (such as digital driver licence, Medicare or Centrelink).

      • Please note: If you do not have the minimum identity documents you may still be able to apply online using special provisions.

  • your employer's NDIS Quality and Safeguards Commission registration number or name. Your employer should provide you with this.

  • your current and previous addresses (if applicable) for the last 5 years

  • your name, and if applicable, previous names you've been known by throughout your life

  • your email address (mandatory) and phone number

  • to give consent to a criminal history check, and to your identity, criminal and workplace records, and other information about you being shared with other agencies involved in NDIS regulation and worker screening

  • to provide information from your history about other worker screening checks, court orders relating to child protection, crimes committed overseas and workplace misconduct matters

  • if you're under 18, your parent/legal guardian's personal details, phone number, email address and consent to your application.

Three simple steps for the application:

1. Lodge an online application via your MyServiceNSW Account.

2. Visit a Service NSW center within 14 days with requisite documents and fees.

3. Await employer verification and commence the assessment process.

While processing times vary due to external dependencies, stay informed by tracking your NDISWC status through your MyServiceNSW Account. Additionally, adhering to photo guidelines during your Service NSW center visit ensures a smooth application experience.

Please note, if you are a sole trader (i.e. you are the employer), you need a PRODA Account in order to request access to the NDIS Worker Screening Database as an employer and then to submit your application for the NDIS Worker Screening Check. Contact us if you require further assistance with this.

To find out further information about NDIS Worker Screening Check, visit the NDIS Commission site

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